Tag Archive : QuickBooks customer care

If you are the one whose business is taking full advantage of accessing this accounting software to meet their financial needs. You must know about this software in very much detail so that you can make a permanent use of this accounting software. Making it to the beneficial requirement of software you must make it till the end till your business continues. Intuit has designed this software to meet the various kind of requirement of various organization.

In this post we will update you to modify the internet Connectivity settings in QuickBooks Desktop so that you can continue to use accounting software at an instant. Consult with our QuickBooks Support USA team to accomplish this task to modify the settings of internet connection.

To Modify cookie settings

  • In the Privacy tab.
  • Click on Advanced to bring up the Advanced Privacy Settings window section
  • Choose Override automatic cookie handling
  • In both First-party Cookies and Third-party Cookies, choose Accept.
  • Click on Always allow session cookies.
  • Choose OK to close the Advanced Privacy Settings window.
  • Choose OK to close the Internet Options window.

To Modify ActiveX Control settings

  • In the Security tab.
  • Click on the Internet zone.
  • In the Security level for this zone window section, choose the Custom level… button.
  • Scroll down to ActiveX controls and plug-ins and click on Enable or Prompt for the given below itms items:
  • Binary and script behaviours
  • Download signed ActiveX controls
  • Run ActiveX controls and plug-ins
  • Script ActiveX controls marked safe for scripting
  • Choose OK.

If the ActiveX control settings are modified then you are successful else contact QuickBooks Support USA.

Learn to Update Trusted Sites settings

  • In the Security tab.
  • Choose the Trusted Sites zone.
  • In Security level for this zone, choose the Custom level… button.
  • In the Reset custom settings section, click on Low from the Reset to dropdown menu.
  • Choose the Reset… button.
  • Click on Yes to confirm your choice.
  • Hit OK.

We really hope above methods are working well and your issue is solved but if not solved contact QuickBooks Support USA.

Change advanced security settings

  • In the Advanced tab.
  • In the Settings section, move your cursor down to the Security category.
  • Uncheck Do not save encrypted pages to disk.
  • Choose Use TLS 1.2
  • Click on OK to save all changes done and close the Internet Options window.
  • In the Internet Connection Setup window, click on Done to finish.

We had delivered you the correct content. If still as per your thought the issue is not solved immediately get in touch with our experts at QuickBooks Support USA. You can also drop us a mail on our mail id at support@helpdeskaccounting.com. Stay in touch with our executives available 24*7 to help you to make the accounting business more scalable.

In today’s competitive market when QuickBooks is so much in demand you get quick access to all your needs in business. Prior to exporting of any hours from T Sheets to QuickBooks, you may use the Payroll item mapping tool with which you can allocate payroll items to the working hours, else QuickBooks will not approve it.

  • QuickBooks Online Plus, Essentials, or Advanced: When you want to access the initial payroll item mapping is performed during setup of the T Sheets and QuickBooks Online integration. You can use the below listed guidelines for the modifications for mapped payroll items.
    • Click on the Use QuickBooks Online for payroll box in the QuickBooks Online Integration Preferences to make this option enable.
  • QuickBooks Desktop: First, apply up the T Sheets and QuickBooks Desktop integration, then map payroll items.

Learn to map payroll item by:

  • Employee
  • Customer Class
  • Employee section

By Employee

If you are thinking for a default item allocate for every individual hours to keep record of the employees for mapping employees payroll section. It clearly defined that to keep record of working hours on a regular basis. If you want to keep record of employees who work regularly in that case only a single payroll is assigned to them.

  • If you are working in T Sheets, then click on QuickBooks, and choose Preferences tab.
  • Click on the Payroll Item Mapping Tool.
  • In the Employee Map tab, select the name of an employee
  • In each hour type column, choose one payroll item for every individual where you have saved all your preferences.
  • Choose Employee CSV to download a spreadsheet.
  • Once you are over with the downloading process, close the window

Hope you are now clear with this content, and you are now able to map the payroll item on your own, if still not over with the issue you can immediately contact QuickBooks Payroll Support. You can also drop us a mail on our email id at support@helpdeskaccounting.com. You can also get connected with our executives available 24*7 to help you for making the accounting result better in order to make it hassle free. We provide a great support in a manner to satisfy our precious clients so that they can focus on your business. You can also make a visit on our website at www.helpdeskaccounting.com.

If you are using QuickBooks you had brought a good asset for your business. If you are facing issue i.e. latency issue in QuickBooks Desktop then be assured that it is the main cause of the error occurred. The performance of QuickBooks decreases with the increase in the size of company file. The file size is not bounded with the certain size rather it is bounded with the data as the large file will be there. There are chances of getting the file damaged.

Before moving step further, you must make sure you have installed all version of QuickBooks, inclusive of Database server Manager on the host or server and make sure it should be updated with the latest release.

Learn to Fix Latency issues of QuickBooks Desktop

You may consult with QuickBooks Error Support to resolve the latency issue occurred in your system.

Set Company and Personal Preference

In this, automatic pop ups gets displayed in QuickBooks and there are times it decreases the performance of speed. If you want to get rid of such errors, turn off the notification for pop ups in QuickBooks dialog box.

Get to Know the Bills Preference

  • Sign in to your company file as an admin
  • Click on the Edit drop down menu
  • Choose Preferences tab
  • Click on Bills, then choose Company preference tab
  • Unmark the option by selecting Duplicate bill number from same vendor
  • Click on OK

Items and Inventory Preference

  • Sign in to your company file as an admin
  • Click on Edit drop down menu, click on Preferences tab
  • Choose Items and Inventory
  • Click on Company preferences tab
  • Unmark the option by selecting duplicate bill number from same vendor
  • Choose Ok

Sales and Customer Preferences

  • Log in to your company file as an admin
  • Click on the edit menu, click on Preferences tab
  • Choose sales and Customers
  • Click on Company Preferences tab
  • Unmark the choice by opting for checkbox:
    • Warn about duplicate number of invoice
    • Warn about Sales Order number
  • Click on OK

There are many more preferences in QuickBooks which is to be known. Hence, if you are stuck in any of the choice against solving the latency issue of company file in QuickBooks Desktop, feel free to dial at QuickBooks Error Support. You can also drop us a mail on our mail id at support@helpdeskaccounting.com. Stay connected with our experts through chat so that they can provide you the solution instantly and you can continue to work more efficiently.

We will update you to resolve the error when you need to convert from QuickBooks to Mac. You may resolve the error, QuickBooks when you are not able to convert your Mac file to windows. You resolve the error by following the instructions given by QuickBooks Error Support. The error which is displayed to you is

“QuickBooks is not able to convert your Mac file to a Windows file. Restore was successful, but the file cannot be opened in this version without being updated”

So, it is clear the steps you followed to restore is correct but you face after that thus, you should firstly check the latest release of QuickBooks or the operating system you are using.

The error could also occur when a document’s memo field carry so many characters when you come across any unknown character in a particular transaction. You must carry on for the steps till the time your issue is not solved or you may also consult QuickBooks Error Support.

Method 1: Update both version of QuickBooks to the latest release

  • If you are using QuickBooks for Mac, click on QuickBooks, then choose Check for QuickBooks Updates.
  • In QuickBooks for Windows, select Help, then Update QuickBooks Desktop.
  • Alternatively, you can also download the updates.
  • Perform basic data checks or repairs to check a certain cause of the error.

If this method worked out and you would be able to convert file from one to another, you are successful else try to contact QuickBooks Error Support.

Method 2: In QuickBooks for Mac

Solution 1: Verify the data

  • Click on File, then choose Utilities.
  • Click on Verify data.

If a problem is encountered, try for another method, else you can also send us a mail

Solution 2: Run a rebuild

  • Click on File, then click on Utilities.
  • Choose Rebuild data.

Solution 3: Run a Verify again

This method only works to check whether the issue is solved or not.

Try for next method or you can also be in touch with our expert leaders available at QuickBooks Error Support.

Method 3: Modify the length of entries in Memo field           

  • If you are using mac, double click on the icon of QuickBooks on your PC.
  • Create a Transaction detail by Date report for all dates:
    • In the Reports menu, then click on Transaction detail by Date.
    • In the Dates drop-down menu, click on All Dates.
    • Go through the Memo column for any text which should not be longer than the maximum 100 characters.
    • Double-click on the transactions with large memos or descriptions, then either delete or shorten the length of memos to less than 99 characters.
    • Remember to create a new backup file of company for your QuickBooks for Windows file, then again try for the conversion

Method 4: Delete replicated memorized reports

  • Double click on the icon of QuickBooks Desktop for Mac
  • In the reports menu, click on Memorized Reports
  • Search for all the memorized report and verify for all replicated transaction
  • Delete all duplicate memorized reports
  • Remember to create a new backup company file for your QuickBooks and then try to convert it again

If all above method works out perfectly, then you are free from any bugs and if still struggling with the issue, feel free to contact us at QuickBooks Error Support and you can also list out all errors in mail and send it to support@helpdeskaccounting.com. You can also be in touch with our executives available 24*7 to help you for making accounting stress free.

When you thought to make some bounded modifications in data of your company file, you can simply import and exports using Microsoft. This is much more reliable method of updating data rather than doing it on your own inside the software. In a manner to import and export successfully you must follow the guideline to resolve the error while either updating or transferring a data file given by QuickBooks Point of Sale Support.

To follow the Import Process

If you want to import in Excel and make a smooth run in your business, you must take care of the following:

  • If you are using Excel, then there should be no blank fields
  • Empty out all rows and columns in Excel
  • Delete all the columns which are hidden
  • You should not use any formulas or special characters

Follow the instructions very carefully, if you are thinking to import the process

  • Before you think to import the data you must check that you have taken complete backup of your company file.
  • Follow a quick scan for the micrososft worksheet
  • Open .csv sheet to check the irregularities in QuickBooks
  • Firstly, make a copy of it and then paste that file which gives you the access to paste
  • Split the lengthy sheets into smaller splits

Method 1: Select your template

  • Close QuickBooks Desktop Point of Sale.
  • Right-click on the Windows Logo button and click on File Explorer.
  • Move in the left window to the location: C:\Users\Public\Public Documents\Intuit\QuickBooks Point of Sale (x.0).
  • To scroll, choose the arrow symbol next to each folder shown.
  • Right-click on QB POS Import Template.xls and click on Delete.
  • Confirm the process of deletion.

Method 2: Set up and import data to Point of Sale

  • In QuickBooks Desktop Point of Sale,
  • Click on File then choose Utilities and then click on Import.
  • In the Data Import Wizard, click on Next.
  • Choose the type of data you want to import then click on Next
  • Click on Default template on how you want to import the data and open the Import Template.
  • If you want to have a different file template for importing:
  • Click on Custom file then choose Next.
  • Search for your saved template. You must check that the worksheet used is correct and on which row the data started.
  • To reconcile the columns from the import template to the Point of sale fields, you may need to map the data manually.
  • Click on Choose File Mapping 
  • Choose Add or Select Mapping 
  • Click on Manage Mappings.
  • Once mapping is completed, click on Save.
  • Choose Next and follow the dialog to import
  • Choose Next and follow the prompt.
  • Once the import wizard have checked the import file, click on Import.
  • Close the wizard.

If still you are stuck while importing you are free to contact us at QuickBooks Point of Sale Support

To know about Export process

In export data you usually save the copy of file in your computer and do all the modifications while you create a new file, transfer the data or update the information. You are required to take a complete backup of your company file.

Follow the below listed steps very carefully to export the data

  • In QuickBooks Desktop Point of Sale, click on File 
  • Choose Utilities and then click on Export.
  • In the Data Export Wizard, choose Inventory Items then click on Next.
  • Type all the required details in the fields:
    • Select destination file – the destination where file will be saved
    • Write records to (sheet) – the fields where the data is required to be entered
    • Begin exporting data to row – the specified row from where data should be started
  • In the Choose export template, you may click on the default inventory template or you will manage the mapping on your own to reconcile the details to be exported from QuickBooks Desktop Point of Sale.
  • Click on Next.
  • Confirm whether the record is ready to export is accurate, then click on Export.

If you are not able to export the data you are free to call QuickBooks Point of Sale Support.

We really hope this content had delivered you the most suitable solution in order to resolve the issue of import or export the data. Contact QuickBooks Point of Sale Support to solve the issue. You can also drop a mail on our mail di at support@helpdeskaccounting.com.

By verify data explains the most known data issues within a company file while rebuilding data identifies itself with most of the issues which Verify Data finds. With the help of this feature of QuickBooks you will not be facing any error in qbwin.log file. You must connect with our QuickBooks Technical Support team who are available 24*7 to help you in managing your records and error free file in QuickBooks Desktop.

What is the root cause to use the Verify and Rebuild features?

  • When you are accessing QuickBooks Desktop, the Fatal errors you come across
  • All the invoices or reports which shows different values with those of the values show negative values.
  • When the payments which were deposited, payments displays up in the Payments to Deposit window.
  • Balance sheet reports do not display all accounts.
  • When the name of employees, or transactions are missing from QuickBooks Desktop company file.
  • Run a well-data cross verification to check whether the file you will use is stress free or not.

Verify data

  • Click on Window then select Close All.
  • Verify Data. Select File then click on Utilities.
  • Choose Verify Data. If the errors are displayed:
    • “QuickBooks detected no problems with your data,” no more required action for future
    • “Your data has lost integrity,” explains there is damaged data in the company file. 

To resolve the issue, consult QuickBooks Technical Support

Rebuild data

  • Click on File, then choose Utilities then
  • Click on Rebuild Data.
  • A warning message will be displayed to take backup your company file, hit OK.
  • In rebuild data, company file requires a backup process which may be required to delete transactions or list entries to resolve the file.
  • Before making any prior changes, a company back up file will have a secured copy.
  • Choose the place where you want to save your backup, then click on OK at the bottom of the QuickBooks Desktop Backup window.
  • The message displayed asks if at all you want to replace another backup file, click on NO
  • Type a new name in the File name field and choose Save.
  • If the backup fails, click on Cancel at the Rebuild and consult QuickBooks Technical Support
  • As soon as the backup gets finished, choose The Rebuild Data utility
  • When you see the message “Rebuild has completed”. Hit OK

Confirm for data damage of remaining file

  • Run Verify Data again to verify for data damage of remaining file.
  • Click on File, then choose Utilities then click on Verify Data.
  • If at all there is some extra damage to your file will be notified by Verify Data.
  • Search for the error within the qbwin.log file
  • If the error is not found, you can attempt to restore a recent backup.
  • Click on File
  • Then Choose Restore

Hope, you had solved the issue of Verifying data and rebuilding data with the help of QuickBooks Technical Support. If at all still the message is seen, drop us a mail on our mail id at support@helpdeskaccounting.com. You can also visit our website www.helpdeskaccounting.com.

You might have come across various software related to accounting purpose, but using this QuickBooks software you will bring an asset to your company as it will not only help you to manage the accounting record but will also help in connecting with the bank be it to download or delete the transactions.

The error which is shown to you on screen is:

The application which is not allowed to log in to the company file of QuickBooks spontaneously.

Such messages persists due to various reasons:

  • When a user who is a non admin person can’t sign in QuickBooks Desktop
  • When your QuickBooks Desktop and QuickBooks Point of Sale is not released with the latest version
  • When few of the applications are damaged

We will learn about automatically sign in in QuickBooks company file

Method 1. Refresh the Integrated Applications

  • In QuickBooks Desktop, click on Edit menu, then choose Preferences.
  • Choose Integrated Applications, then move your cursor to Company Preferences tab.
  • If more than one application is defined, click on QuickBooks Desktop Point of Sale and choose Properties.
  • On the Access Rights tab, make a note of the name in the Login as field and clean out the Allow this application to read and modify this company file checkbox.
  • Click on OK to save all the required changes
  • Repeat the steps once, and then click on the Allow this application to read and modify this company file checkbox.
  • In the Login as field, choose the name which was earlier used. Click on OK twice.
  • Run financial exchange in QuickBooks Desktop Point of Sale.

If you are not able to refresh integrated application contact QuickBooks Support USA else try for another method.

Method 2: Refresh communication between QuickBooks Desktop and Point of Sale

  • Open QuickBooks Desktop and QuickBooks Desktop Point of Sale by clicking on their icon
  • In Point of Sale, click on the File 
  • Choose Preferences tab
  • And then click on Company tab
  • Run Financial and clean the Use with QuickBooks Financial Software checkbox.
  • Save all the required changes.
  • In QuickBooks Desktop, click on Edit tab
  • Choose Preferences tab, then click on Integrated Applications.
  • Click on the Company Preferences tab, click on QuickBooks Point of Sale and click on Remove.
  • Choose YES on the Remove this application warning box, then click on OK.
  • In QuickBooks Desktop Point of Sale, click on the Financial 
  • Choose Financial Center 
  • Click on Set Up QuickBooks Connection Now and go through the instructions of the Connection Wizard to finish the setup.
  • Run financial exchange in Point of Sale.

Hope, we had made you a satisfactory solution for QuickBooks Desktop issue, feel free to contact us at QuickBooks Support USA and you can also mail us for the queries you are facing while you are running QuickBooks on our mail id at support@helpdeskaccounting.com.  You can also go through our website www.helpdeskaccounting.com.

If you are an accountant or you are a big accounting person then you obviously know this feature. In this accounting process, we will update you on cash basis or accrual basis. This affects the amount of sales tax that you are owing. Intuit has designed such a software who meets up to all requirements of a business.

When you use cash or accrual basis method, you can easily report your income when you either bill it or receive it.

Let us first discuss about Accrual basis:

  • In this accounting method, when you type a new transaction, when you really want to pay or receive cash  between two events
  • When the accrual basis report displays income whether your customers have paid the invoices and expenses at the time of paying the invoices or bills.

Cash Basis:

  • This is one of the method of book keeping where the income or expense occurs at the time when you receive a bill or payment of the bill.
  • This cash basis report displays income when you have received cash or expenses when you have already paid cash. In cash basis sales tax, there are some instances where you can find bugs to make your record complicated.
    • Complete taxable invoice
    • Invoice with non-taxable item
    • Invoice with an applied credit

Learn to set your preferences:

  • Sign in to your company file of QuickBooks as an admin
  • Check whether you are processing in single user mode
  • In the Edit menu, click on Preferences tab
  • In Reports and Graphs, click on Company Preferences tab
  • In the summary report, click on Accrual or Cash
  • Choose OK

If you are not able to set the preference, consult QuickBooks Support.

To View the difference

The Sales Tax Center displays you the difference in sales tax which was owed for two types of accounting methods accrual or cash basis.

  • Click on Taxes
  • In Sales Tax table, choose your method in Accounting basis dropdown menu

Feel free to stay in touch with our QuickBooks support team to make your accounting stress free. Hope, we had made you satisfied with this content on cash accounting and accrual accounting. If still you are stuck in between or while processing, immediately dial our toll free number of QuickBooks Support and you can also send us a mail stating your issues and query on our mail id at support@helpdeskaccounting.com. You can also stay connected with our chat experts available 24*7 to assist you for better proficiency in your accounting record.

If you are using QuickBooks as a software then you might have got some of the surprising features to get along with the upcoming business to handle various accounting records. Cash basis reports should not be shown account receivable and account payable balance. QuickBooks acts like a book keeper for your business as book keeping helps various data sheets similarly QuickBooks manages various records of mailing expenses, to know about resolving various issues or errors. Here in this post we will discuss the removal of account receivable and account payable.

Remove Accounts Receivable

  • To make a journal entry to remove Account Receivable from the last day of a reporting period.
    • In the QuickBooks Company menu, choose to Make General Journal Entries.
    • Type the Date and the Entry No.
    • In the first line, click on the Account column, then choose exact offset account. But make sure that the offset account should be an account except Accounts Receivable and will often be an Income or Asset account.
    • Type the amount in your debit column.
    • In the Account column, click on Accounts Receivable.
    • Now, type the amount in credit column window section
    • In the Name column, type an AR Adjustment Customer Name, then click on Save.
  • Generate the reversal entry from the earlier date
    • In QuickBooks Company menu,, click on Make General Entries
    • Search for the journal entry you had created
    • Modify the date to first date
    • Click on No to save the changes
    • Choose Reverse at the top of Journal Entry
    • Click on Save and Close

If you are comfortable in resolving this issue, contact QuickBooks Technical Support.

Learn to remove Account Payable

  • Foremost thing is to create a journal entry so that account payable from the CBBS on the last day of a reporting period can be removed
    • In the QuickBooks Company menu, click on Make Journal Entries
    • Type the date and Entry No
    • Choose the account column, then find out the most suitable offset account
    • Type the amount in credit column
    • Click on Account Payable
    • Type the amount in Debit column
    • Type AP adjustment vendor name, in the NAME column
  • Generate the reversal entry from the earlier date
    • In QuickBooks Company menu,, click on Make General Entries
    • Search for the journal entry you had created
    • Modify the date to first date
    • Click on No to save the changes
    • Choose Reverse at the top of Journal Entry
    • Click on Save and Close

These steps could be only applied if you are using account receivable and account payable. If you are not aware of using the account, you must consult QuickBooks Technical Support. You can also send your queries or issues drop a mail at support@helpdeskaccounting.com. Stay in touch with our executives available all round the clock and available geographically.

India’s largest support you can ever come across. In today’s market when QuickBooks is in high demand, everyone is thinking to use the same for their on growing business. You must be amazed to know its features and error solving techniques. We provide the extent to a level that the support they provide is extra ordinary.

QuickBooks can perform various accounting functions like recovery of data, installation of hardware services, updations to the file can be easily done. With the increase in chance of issues, will also increase the demand of customer to vendor link. The need of clients get increased for accounting software. There is complete assurance of no loosing of data for any updations made in QuickBooks. Intuit ha designed in a manner to resolve all your queries meeting the demand of market not only the business person but also meeting the requirement of non-accountant person or an entrepreneur.

So, let us discuss the methods to repair the files in QuickBooks Desktop, you might have faced any of the critical issue, but yes first of all confirm which operating system you are using to get the company files in QuickBooks repaired.

  • The foremost step is to open the PC
  • Continue holding Ctrl + E so that window screen gets opened
  • If you are using Windows latest version, click on the Computer tab
  • Choose to Uninstalll or change the program
  • Double click on QuickBooks Desktop icon
  • Right click on QuickBooks icon, and then click to open
  • Once the QuickBooks is opened, choose Uninstall or Change
  • When QuickBooks Installation Window is opened, choose next
  • Select Next and then click on Repair
  • Choose Finish
  • Now, the QuickBooks file you have installed must be repaired
  • Select Finish

Till now your installation file is repaired, if not contact QuickBooks Error Support.

You can also perform the clean installation for your QuickBooks Desktop which helps to resolve the issues occurred in QuickBooks. Sometime the error get solved by just performing the clean installation.

You might be able to repair the damaged file till now, if not immediately call us on our toll free number of QuickBooks Error Support and if you have further query on warning messages you can also email us on our email id at support@helpdeskaccounting.com. Stay in tune with our live chat option to solve your issue hand to hand so that you can continue the processing of work instantly, you need to get stopped for the work. You can also visit the URL www.helpdeskaccounting.com.