Lean to Know About the Solution of Web Connect Import Errors with QuickBooks Technical Support

You might be using the accounting software, but it is very common that you will be facing issue as the issue you face is of Web Connect issues. But you don’t worry QuickBooks Technical Support is having the complete guide on solution of Web Connect importing errors. But make sure it is not necessary that you all will encounter the same message of warning but the thing which will be common with everyone is of the warning message and yes the solution may also vary. There will be the user who while solving the one step can get rid of the error, and some with other. So, let us first have a look on the type of warning popups we may face:

  • “QuickBooks found an error. We can’t read the file {Your financial institution} sent.”
  • “An error occurred while processing your online banking data.”
  • “Your data was not imported into QuickBooks.”
  • “QuickBooks is unable to verify the Financial Institution information for this download.”
  • QuickBooks seems stuck and asks you to select a new or existing account when you try to download.

Files occurred from the bank are in either incomplete format.

Before you Start

As and before you try to import the transactions into QuickBooks:

  • You must create a backup of your company file
  • You must use supported version of QuickBooks Desktop
  • You must update Internet Explorer to the latest version

Method 1: Download the Web Connect File

Download your Web Connect file directly from your bank, not within QuickBooks

  • You must first log in to the website of your bank
  • Search and download the Web Connect file (.qbo file)
  • Open QuickBooks and your company file.

Then you must follow the guidelines to import the .qbo file

Method 2: Verify the file from your bank

You must check the file you have downloaded from your bank is a file with .qbo extension because the file is of Web Connect which can read.

If you are having the different file, log in to website of your bank, you must download the .qbo file.

If you are still facing issue, you can consult QuickBooks Technical Support

Method 3: Switch the Banking Modes

  • In QuickBooks, click on the Banking menu.
  • Scroll over Bank Feeds and then click on Change Bank Feeds Mode.
  • In the Bank Feeds tab, click on Classic mode (Register mode).
  • After this you can continue with importing of .qbo file

If the bugs is still displayed, consult QuickBooks Technical Support

Method 4: To create a test File

  • In the File menu, click on New Company.
  • Select Express Start and complete all the necessary details.
  • Add the word “Test” of the name of company file so that you can easily find out
  • Import the transactions into the same bank account where you have faced the issues in your main company file.

Now, try to import the file. If you are not able to import you can go through our related articles. To find out more solution you can contact us.

Stay in touch with us by dialling our toll free number of QuickBooks Technical Support and you can also mail your issues faced on our mail id at support@helpdeskaccounting.com. Stay in touch with our leaders available all time to help you so that you can get rid of accounting bugs in your company file.

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Helpdesk Accounting


<p>QuickBooks is one of the finest accounting software designed and operated for the startup, entrepreneurs and any size of business. It is one of the greatest cloud-based accounting software also, which helps users to access their business from any location at any time. By sitting far from your company, then also you can process all transactions. The financial software helps to reduce work time so that they need not to give presence in company rather they can use it by sitting at home also.</p>

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